Q: Who is Munisite and what do you do?
A: Munisite is an infrastructure operator for various types of technologies, including telecom, data, and various municipal services. Think of us as a concealed apartment building or hotel for various types of phone and data equipment.
Q: I’ve noticed construction teams near my home, how long will you be working?
A: There are a few steps in the process, including utility mark-outs, foundation installation, and pole installation. Though there may be a span of a few weeks covering all the steps, each one should take no more than 1-2 hours.
Q: What is the purpose of this pole on my street?
A: The current use of this pole is to provide your town with an aesthetically superior concealment structure within which telecom and data equipment can be deployed. This particular location was selected due to a known area of carrier coverage needs. Future uses may include Wi-Fi, license plate readers, EV Charging or something similar.
Q: Are they any health concerns associated with this pole?
A: No. Multi-occupant, worst-case scenario emissions reporting has been compiled to demonstrate that the cumulative emissions at the site are well below all FCC and regulatory guidelines. Any future occupant would be required to demonstrate that adding their equipment would leave the site’s compliance status intact.
Q: How many of these poles can I expect to find in my neighborhood?
A: This will vary from one community to the next.
Q: Should I be worried that one of these poles with fall over and cause damage to me or my property?
A: These poles exceed the requirements of typical city infrastructure and are accommodated to the needs of wireless carriers whose’s goal is to be able to provide communications even after a natural disaster. As such, these poles have a minimum wind load rating of 124 MPH.
Q: How are you allowed to put these near my home?
A: The poles are strategically located and placed in locations approved and permitted by the local governing body.
Q: Why wasn’t I given notice about the construction of this pole?
A: While notice is not required in public right of space, we typically still send notice letters as a courtesy and show of good faith to the community.
Q: How long will this pole be here?
A: Site locations are designed and chosen to provide the best location for many years of continued service. They are selected with the intent of future-proofing (not needing many, if any more), and are expected to be there for many years.
Q: Why can’t you move this site to a different location on the other side of town?
A: Site locations are selected and chosen based on a multitude of characteristics, and on how well the site performs with the rest of the network. You cannot simply move one location, without it having an impact on the other locations in the network. Simply moving one will cause a chain reaction requiring a complete redesign of the entire system.
Q: Am I allowed to landscape around this structure or hang signs on it?
A: We would refer you to your town’s ordinances on landscaping and signage on public right of way utility structures.
Q: Will I be receiving any compensation for this facility on my street?
A: No
Q: How often will maintenance vehicles be at the site location?
A: Maintenance vehicles should not be at this site location that frequently. They are designed to be maintenance-free. Issues do arise and it would not be uncommon to see a service vehicle nearby for a few hours a month.
Q: Am I allowed to park near the pole?
A: We would advise you to refer to your towns parking restrictions if any.
Q: What happens if someone drives into the pole and causes damage?
A: This unfortunate event would be treated the same as any other accident involving a public utility and the damage would be assessed and restored immediately as these sites provide a public service.
Q: Will these sites be fenced in to prevent children from climbing them?
A: The sites are constructed in accordance with local building regulations and are fenced if required. It is not typical for utility structures to be fenced in.
Q: Are there going to be more of these on my street?
A: It is possible, but given the expected range of service offered, it would be unlikely for a least several blocksbut our design team makes every effort to ensure the minimum number needed are deployed.
Q: Is this just a temporary site location?
A: These are permanent structures chosen and designed to provide years of service.
Q: Your construction team messed up, and damaged my property, who do I speak to?
A: Please contact us right away, this is of immediate interest to our organization and will be promptly addressed.
Q: Why does my town need these poles?
A: It is not just your town, every town in the United States could be better served with a more modern communications infrastructure to handle today’s rapidly changing and expanding service needs. F, from mobile phone users, to first responders.
Q: What are the advantages to this system versus the traditional cellular tower?
A: These structures allow for faster, denser, and more accessible service to high-capacity areas.
Q: I saw a bunch of antennas on a water tank down the street, why can’t you just put these antennas there?
A: Those antennas are typically for the legacy cellular technology of yesterday., These are to and work seamlessly with those the new, smaller sites to offer newer technology, faster data speeds, denser and more reliable service.
Q: My Verizon cellular service works just fine, why do I need this pole near me?
A: While your phone service might work just fine, these sites provide faster data speeds, offload site capacity during peak times, and offer overall better service and amenities.
Q: Can this site be painted a different color?
A: The sites can be painted any color possible. The site color was chosen and approved by the township as being best for the community in which it is located.